7-Day Money Back Guarantee – Web Hosting Accounts

7-day money back guarantee policy

We have a 7-day money back guarantee for all new web hosting accounts excluding dedicated and virtual private servers. If you are not completely satisfied with our services within the first 7 days of your contract, you will be given a full refund of the contract amount excluding setup fees, software and licensing costs, data transfer overusage, disk space over-consumption, domain registrations, domain transfers and domain renewals. (Customers with control panels will be required to pay for the control panel licensing costs). The money back guarantee requests should be directed to info@nothingbutweb.com.au

All other refund requests

Our priority is to serve our customers and provide them with the highest quality of service we can. If for some reason you would like to make a refund request you are invited to do so by contacting our customer care team at info@nothingbutweb.com.au. Refunds will be given solely at the discretion of the Company Management.